Systems that acquire users, keep them, and tell you what to build next, and that keep running after I’ve handed them over.
What I do
- 01Community
- 02Growth & Partnerships
- 03Events
- 04GTM & Launch
About
I turn communities into products: systems that acquire users, keep them, and tell you what to build next. And that keep running after I’ve handed them over.
It started with gaming guilds: rosters, raid nights, recruitment, and the quiet work of keeping people who had never met from drifting apart. Then a bootstrapped design business, where every client arrived through someone who trusted me rather than through an ad.
Community became a profession before the industry had a title for it. Freelance years building the audience alongside the work, then founding teams, turning a group chat, a Discord, or a room of strangers into something with retention curves and a roadmap.
Now it is global ecosystems: regional chapters, volunteer leaders, partner programmes across APAC. The same instinct at a different scale: build the system, teach it to run without me, then hand it over.
- 01Gaming guilds
- 02A bootstrapped business
- 03Community as a profession
- 04Founding teams
- 05Global ecosystems
“I was designing ecosystems before I knew ‘community manager’ was a job.”
Timeline
Nine roles across twelve years.
Eleven builds, judged on what kept running after I left.
By the numbers
Communities built from nothing
Members in a month, Web3 gaming
At a global summit, run end to end
Engagement revival at Cultivate
Members migrated across platforms
Words & Voice
The thinking behind the systems, written down and talked through.
- What and Who forms a Community?4 min
- Building Communities of Tomorrow from Scratch with Carrie Melissa Jones7 min
- Inactive Members: Every Community Builders Nightmare5 min
- How Community Builders Prove Their Community’s ROI4 min
- The Life of a Brand Community — ROIs6 min
- Characteristics of a Successful Crypto Community5 min
- Power of Community Dynamics: Embracing the Core Members for Success! 💪5 min
- The Curious Case of Dead Communities and How to Reignite them — with Richard Millington8 min
The Future of Community in Marketing and Product Development
Harnessing the Power of UGC in Community Marketing
Community-Driven Product Development
The Role of Community Advocates in Brand Building
Testimonials
Akash is a community professional who always aims for excellence. His strategic approach to developing and managing community programs is fascinating. He's a great team player and always pays attention to the details to deliver great experiences to customers, members, and stakeholders from the projects he owns. Akash's top-notch industry trends and project management knowledge are required to make things happen. If you are looking for your next top performer, your search likely stopped here. Thank you for all your support to Led by Community's initiatives in Asia.
Francisco OpazoCommunity & Growth @ Softr | Founder Led by Community & Community Week
Contact
Everything here started as a blank page and a problem someone needed solved.
If you’ve got one of those, let’s talk about it.
Grab a slot that suits you and let’s connect.
Opens Calendly in a popup